Shipping policy

Shipping

DOMESTIC ORDERS:

Our processing time is 1-2 business days.

All orders placed within the US will be shipped via USPS First Class Mail, unless upgraded.

We give each of our customers the options to upgrade their shipping. USPS Priority Mail, UPS Next Day Air Saver®, UPS Next Day Air®, USPS Priority Mail Express and DHL Express.

Please note that DENISE PACINI is not responsible for lost or damaged packages.

INTERNATIONAL ORDERS:

For international orders, you can select your preferred shipping carrier at checkout. Available shipping options, estimated delivery times, and rates will be displayed before you complete your purchase.

Please note that our order processing time is 1–2 business days before your order is shipped.

International shipments may be subject to tax and duty fees. The recipient is responsible for covering these fees. If you have any questions, we recommend contacting your local customs office.

DENISE PACINI is not responsible for lost or stolen packages. We strongly recommend to select a carrier that includes tracking and insurance.

Lost or Stolen Packages

DENISE PACINI is not responsible for lost or stolen packages domestically or internationally. In the case that something does go wrong with your carrier we will offer our best advise on how to work with your shipping carrier but it is the buyers responsibility to uncover their lost or stolen items.